INTERNATIONAL ORDERS

3 EASY STEPS TO ORDER @SOPHIAHEGG.COM

 

  1. Choose your product by Style reference number or copy direct link.
  2. Send the Style reference number or direct link to ecommerce@sophiahegg.com or WhatsApp + 5511963826006
  3. We will send you back an email asking for your name, address (Country, City, State and Zip Code) and credit card information and later on the Invoice with the selected products + shipping cost*

*Reply to Invoice within 2 business days or Sophia Hegg will cancel your order and return all merchandise to inventory.

 

SHIPPING OPTIONS AND RATES FOR WEBSITE ORDERS

sophiahegg.com delivers its products with Fedex (recommended) and USPS, depending upon the type of product and destination. We have found these options to be the most secure, efficient, and reasonably priced. 

Estimate delivery time:

  • Fedex Worldwide Express: 2-3 business days
  • U.S. Postal Service Global Express: 7-15 business days

Keep in mind these are estimates only and we cannot guarantee delivery times for international orders. Delays can occur if we need to verify your order or in the event of adverse weather conditions or other carrier or customs delays. Although we do offer both types of services to many countries, we recommend using Fedex as any delays (although rare) can be much more easily handled with UPS. Additionally, UPS offers real-time tracking information whereas the U.S. Postal Service tracking information provides only limited information.

IMPORT DUTIES AND TAXES

Please note that your international order may be subject to certain import customs, duties and taxes imposed by your country upon delivery. These charges are NOT included in the prices and shipping costs listed on sophiahegg.com.br. As the importer of record, you must comply with your local laws and regulations and pay all applicable duties, taxes and fees. Accordingly, we recommend that you contact your local customs office for an estimate of any applicable taxes and duties you may be charged upon delivery and for further information.

PAYMENT OPTIONS

For direct website orders, sophiahegg.com accepts American Express®, Discover®, Visa® and MasterCard®. For orders by email E-Rede (Money orders are not accepted.)